Delete option greyed out in context menu

Postby **mikemeister_admin** » Wed Jun 22, 2011 10:37 am

Hi,
I have just upgraded to v 3.3.3 from V 3.3.0 and I have noticed that the delete option on the context menu for colour samples (ie highlight and shadow sampling for example) is permanently greyed out.I can work around this by opening the "show info" for the sample and then closing it; this then deletes the sample point.
I am running photoshop CS2, Win xp with SP3. This is when I am working in LAB mode; in RGB mode the delete option does not show up at all in the context menu.
I am wondering if there is an option that I have have unchecked by accident or whether this is inherent to V3.3.3.
As I said it can be worked around but it adds a keystroke or two...not much in terms of life, I agree, but very slightly annoying at best.
Henri

ggroess · Postby **ggroess** » Wed Jun 22, 2011 2:22 pm

I'll try to re-create this in 3.3.5 I have not tried this one....

Hang in there...

Greg

Postby **mikemeister_admin** » Wed Jun 22, 2011 8:23 pm

Thanks for the swift response.
I have found that just hitting the "delete" key will delete the selected sample.
Should I try V3.3.5?
Cheers
Henri

ggroess · Postby **ggroess** » Thu Jun 23, 2011 2:35 am

I would...It is not a beta...
Greg

Postby **mikemeister_admin** » Thu Jun 23, 2011 8:46 am

Thanks, Greg,
I'll download it and let you know.
Henri

ggroess · Postby **ggroess** » Fri Jun 24, 2011 1:42 am

Well I'll be...V3.3.5
Mike... you need to fix that one...
The delete is indeed greyed out on the right click menu...

The delete key does in fact work on the selected point...

Greg

Postby **mikemeister_admin** » Sat Jun 25, 2011 8:27 am

Hi, Greg,
I am glad it was not only me!
I have installed V 3.3.5 and now... the "delete" option has totally vanished from the context menu???!!!
Could it have to do with the fact that I am running CS2 or with the soon to be lamented XP?
In any case thanks for having kept at it. I'll be watching for developments although ,as the delete key works, it is more a minor nuisance than anything else.
I am incredibly grateful and amazed at your fast and helpful level of response!
Thank you!
Henri
PS do you guys ever sleep?

ggroess · Postby **ggroess** » Sat Jun 25, 2011 1:05 pm

Thankfully yes we sleep...

The forum and site are a passion for us and we do work hard to make sure you are satisfied with the product you have purchased. We want CM to be the best and we want you to have full use of it...

The XP and CS2 issues are not a part of this as far as I know. I'll defer to Mike on this.

Greg

Postby **mikemeister_admin** » Sat Jun 25, 2011 2:06 pm

...and we are grateful for that passion and care!
I will wait to hear further whenever it develops.
Cheers
Henri

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Delete option greyed out in context menu

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