Pin Palette won't open

[mikemeister_admin]

OK--I give up.  I can't find where to download CM 3.0.1.2.  I always hate to ask, but I've spent way too much time looking for it!  At this point, I don't understand what you mean about "the 8 BF" (8 bit file, I presume).  Does it have a name?

Also, when I do find it, I copy it to CS5, but in the CS4 plug-in/filters folder?  In what do I replace the CS4 with CS5--the name of the folder?  I'm a little behind the curve here (pun intended).  I can find my way around on my computer, so it may be more obvious when I actually am able to download the 3.0.1.2 version and look in the CM folder.  If worse comes to worse, is it possible for me to call and actually talk to you at the point where I get hung up so that we don't lose so much time between exchanges?  If not, I'll understand.  May not need to, of course.

[ggroess]

Rhonda,
I do not wish to frustrate you...I am sorry...

The 8BF fir is actually called "Curvemeister.8BF"  It is the filter file that Photoshop uses.  Since you do not have CS4 on your system you would replace the CS4 in the file path with the CS5 folder you have on your system. The file should be located in:

C:Program Files (x86)AdobeAdobe Photoshop CS5Plug-insFilters.  copy the Curvemeister .8BF file there and Photoshop should be able to see it.

You can find the 3.0.19 build here...
http://curvemeister.com/downloads/cm3_beta/

We can arrange a call if needed I'll figure that part out while you try to down the new install.
Please continue to be patient.
Greg

[ggroess]

I have sent you an e-mail off the forum regarding support.

Greg

[ggroess]

Rhonda
Is everything still working??

Last night I helped Rhonda re-install CM 3.0.19 on her system. 
Rhonda is using a 32 bit version of Photoshop and the 3.0.19 build has been stable for the 32 bit versions.

If you have 64 bit Photoshop and 32 bit you might have to use the 32 bit version with 3.0.19 installed for the short term until the 64 bit version has the pins file and CMYK clocks issues ironed out.
Greg

[mikemeister_admin]

Sorry--I didn't see this earlier!  Yes, everything is working great!  Thanks so much for your help!