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Posted: Wed Oct 03, 2007 2:37 am
by mikemeister_admin
I have a nice crash report for you, Mike, but for some reason I can't send out email right now--server connection failed or some such thing. I'll try a little later. As I recall, I had just opened CM and clicked on the red mask, and instead of appearing as usual in the curves window, it looks like it tried to come up under the green curve box and the a crash report popped up.

How do I save a mask and load it into PS? I thought you said to just copy it, but I can't seem to access it in PS, edit paste is grayed out.

I should probably read your answer to Greg's questions before I ask more--if you've already answered I'm sorry :)

Gloria

Posted: Wed Oct 03, 2007 2:52 am
by -default
Hi Gloria,

No problem.  This is the first time I've done beta with a group like this.  Before this, I would do one on one's with each tester, so there is no requirement that you read all the other posts before reporting a problem.  It's there though to save you some effort in case someone else has found the same problem.

Your crash does sound like a new one.  You can upload the crash report by replying to this article, and using the Additional options button to browse for the zip file.  This works for any file under 200K, not just images.

Posted: Wed Oct 03, 2007 2:54 am
by -default
I just got the crash report via email - thanks.